It takes more than just powerful workflows to build and deploy a successful HRMS platform. User interface plays a crucial role in deciding the effectiveness of a HRMS. It can be filled with robust features that can change the course of an organisation’s human resource management processes, but a poor user interface can lead to a poor user experience.
Vendors and organisations alike are putting unprecedented emphasis on the interface of a HRMS. It has indeed proved to be a game-changer. User interface and user experience are deeply interrelated. Let’s discuss how a sophisticated user interface and experience measures the success of a HRMS solution.
The Importance of User Interface In a HRMS
1. Intuitive design simplifies the user experience
Many organisations require both HR personnel and employees to use one of the most important parts of their intranet, i.e., the HRMS. While HR personnel can generally be well-versed with human resource management jargons and using HRMS platforms, most employees do not hold a similar level of expertise. An intuitive user interface design helps such employees use the system easily.
An intuitive design means the user does not need to be formally instructed to use the system. The more the design of an HR management software is intuitive, the easier it will be for inexperienced users to navigate through it. This feature reduces the need to invest time and money in training existing and new employees before deploying or introducing a new HRMS platform.
2. Streamlined and customised UI limits mistakes and risks
It is not an understatement that people are running out of time all the time. We all require a quick fix to problems more often than not. With increasing workloads, HR personnel and employees are more prone to making errors such as entering incorrect details which can create risks to employees details.
A streamlined user interface helps put a cap on the errors made while handling the HRMS. It ensures that users find the software extremely handy and do not deviate from performing their task. Many vendors also allow users to customise their interface to suit the organisations standards thus reducing errors.
3. Strong design enables HR personnel and employees to adopt a HRMS
Despite being intuitive and customised there can be issues regarding the adaptability of a HRMS. It needs to be compelling and enjoyable enough for HR personnel and employees to use it regularly. Strong user interface design and hassle-free deployment and change management are a few of the factors that can lead to maximum user adaptability.
Investing in high-end human resource management system solutions will prove futile if the end-users do not feel comfortable enough to engage with the new system.
4. User disengagement can be harmful to your business
The first and direct result of a bad user interface is user disengagement. It starts when users experience glitches/bugs or need to spend more time searching for a way to accomplish a task using a HRMS. The software that is meant to provide a solution to performing their demanding HR management tasks requires more effort than performing the tasks manually.
This is when users disengage leading to an inefficient system that wastes time and resources. Instead of being the carrier of growth, a HRMS with inferior user interface can ironically deplete the growth of your business. It is essential for vendors to provide simplified design along with powerful HR management functionalities.
Almost every HRMS can offer the fundamental features required to simplify HR management. User interface therefore serves as the differentiator between a good and a bad HRMS.
Today’s virtual and remote working environment see employees spending more time on their devices rather than interacting with people in person. Designing a better user interface in this scenario calls for much more than just a great look and feel of the interface. It also involves applying business rules to drive better engagement and enhance productivity as per business goals.
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